Apple Macbook In Store

Apple accessories. The Apple-branded accessories that come in the box with your product are covered by our warranty and consumer law. If you bought AppleCare+ for your Apple Display, you coverage includes these accessories, as well as the Apple-branded stand and/or VESA mount included with or purchased at the same time as your Apple Display. In-store trade-in requires presentation of a valid, government-issued photo ID (local law may require saving this information). In-store promotion availability subject to local law; speak to a Specialist to learn more. Additional terms from Apple, Verizon, and Apple’s trade-in partners may apply. Apple has accepted MacBook trade-ins for years, but only by mail. The company has finally lifted this restriction, and customers in the U.S. And Canada can hand over their old MacBooks at their.

Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. AppleCare+ for Mac. Every Mac comes with a one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Mac extends your coverage to three years from your AppleCare+ purchase date and adds up to two incidents of accidental damage protection every 12 months, each subject to a service fee of $99 for screen damage.

Make a backup

Making a backup is an important part of preparing your Mac for service. Time Machine makes it simple to back up and restore all of your files, and other backup methods are also available. Learn how to back up your Mac.

Arrange for service

Choose from the service options available in your area: make a reservation at an Apple Store, find an Apple Authorized Service Provider, or set up mail-in repair. Arrange service for your Mac.

Gather your information

If you still have your sales receipt, bring it with you to the service location. You might also need your Apple ID password and a form of personal identification, such as a driver’s license, passport, or other government-issued ID.

You should know the name and password of your macOS user account, in case you need to log in to your Mac at the service location. And if you're also using a firmware password, please turn it off before you get service.

Gather your products

Bring your Mac, power cable, and any accessories that you need help with.

If you arranged for mail-in service, just follow the packaging and mailing instructions you received.

If you need help, contact Apple Support for more information.

Mac Make Up

Trade in with Apple

Turn an eligible device into credit towards a new one, or recycle it for free. Apple Trade In is good for you and the planet.

Get Support

Apple Macbook In Store Sales

Choose a product and we’ll find you the best solution.

Service and support from Apple experts

AppleCare products provide additional hardware service options and expert technical support from Apple.

Learn about AppleCare plans

Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

Mac Cosmetics Online

Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

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